Terms & Conditions - 01/01/12

In this document the terms "we", "us" and "our" refer to Powertools GB. The terms "you" and "your" refer to the person or organisation to whom we supply goods and services. The term "contract" refers to your order for the sale or purchase of goods and services.

These Terms and Conditions are incorporated into all Contracts unless specifically agreed in writing between you and us. These Terms and Conditions do not affect your statutory rights as a consumer as defined by the Sale of Goods Act 1977, the Unfair Contract Terms Act 1977, the Unfair Terms in Consumer Contracts Regulations 1994 & 1999 or of any statutory amendments of these Acts and Regulations. English Law shall apply to these Terms and Conditions. Your signed receipt for the goods or services will be conclusive evidence of your acceptance of these Terms and Conditions.

We reserve the right to alter these Terms and Conditions without notice. Any changes will apply to contracts received after the date referred to at the top of this document.

Pricing and Payments

Prices on our website are always shown excluding V.A.T. which is standard practice in our industry. Whilst every effort is made to ensure the accuracy of pricing and product description displayed on our website or advertising material, mistakes and errors occur. In this event, your order will be suspended and we will contact you to discuss the options. If we are unable to contact you the order will be treated as cancelled. We reserve the right to change details and product specifications without notice.

By placing an order via our website you authorise us to take full payment using the credit/debit card details provided by you. We accept the major credit and debit cards in payment and these are displayed at the time of purchase. Your payment details are secured by Worldpay.

Deliveries, Returns and Cancellations

We only deliver to the UK and European Countries.

We will endeavour to hold sufficient stock to meet normal demand and items are supplied subject to availability. In the event of an 'out of stock' situation we will inform you of the delay. If, for reasons beyond our control, the delay exceeds 30 days your order will be deemed cancelled.

Please click here to view our delivery policy

You may cancel an order at any time prior to dispatch. You may cancel an order for any reason within fourteen days after delivery. To do this you must inform us and return the goods to us at your expense. When we have received the goods, assuming that you have taken reasonable care of them and that they are undamaged, unused and in their original packaging, we will issue a full refund excluding any delivery charges.

Should you require to claim under the terms of a manufacturers warranty for an item you have previously purchased from us, please call us on 0800 210 0621 during office hours and we will deal with the situation as quickly as possible.