Helpdesk - Your Questions Answered
We want shopping with us to be as easy as possible. With this in mind we have compiled detailed information on all our policies.
Shopping With Us
We have designed our site to be as simple to use as possible and on this page we provide some simple tips on how to search, browse and purchase. We hope you enjoy your visit!
Searching
The easiest way to find what you're looking for is to search for it. The ‘Search’ box is on the top left of every page. Simply type a title or description of what you are looking for into the box and click ‘Search’. Keeping the description simple will return more results.
Browsing
Searching is not the only way to find what your looking for, browsing the site is also very easy. The main product categories are listed in the drop down menus at the top of the page, simply click into a product category to view all the products available within that category.
Choosing an Item
When you find an item you want to purchase, select a variation from the drop down menu (if applicable) enter a quantity and then click the ‘Add to Basket’ button. The item will be added to your ‘Shopping Basket’ this is found on the top right of the page.
Paying for your Item(s)
When you are ready to buy, click the ‘Checkout’ button in the Shopping Basket. Complete all your delivery details on the checkout page and click ‘Pay by Credit Card’. Our credit card payments are processed by Worldpay. Your order is then complete and details will be confirmed by email. All our prices exclude VAT, smaller prices including VAT are shown on product pages.
Delivery Policy