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Delivery Information

Delivery dates and times given by us are estimates only. We use established national & international carriers and dispatch items using a 48 hour service, however, in the majority of cases they are delivered on the next working day in the UK. In any event please allow up to five working days.

For orders with a net value of £75.00 or more, delivery is free to the majority of the UK Mainland (see delivery schedule). For orders with a net value below this amount, a delivery charge of £6.95 will be applied (exceptions apply - see delivery schedule). Delivery surcharges apply to certain areas of the UK and these will be added at the time your order is placed.

Some items may also be subject to additional charges due to their weight and size. This is usually for items weighing over 20Kg. We will contact you and advise you of these charges before your order is processed. If you need further information about our delivery charges please call us free on 0800 210 0621 during office hours.

All deliveries must be signed for. Please make all necessary arrangements to take delivery. You should check the delivery immediately. If there is a discrepancy or an item is damaged you must let us know immediately.

Christmas Holidays 2021:-

  • Our offices will be closed from Thur 24 Dec 2021 until Tue 04 Jan 2022
  • Our last despatch date for Xmas orders will be Wed 22 Dec 2021

For your information:-

  • Please place your order via our secure website.
  • If you are purchasing from our website within the UK mainland then VAT will be charged at the current UK rate.
  • If you are purchasing from our website from outside the UK mainland, VAT will no longer be charged on orders, you will pay taxes yourself once your order arrives in your country of residence.
  • An appropriate carriage charge will be automatically applied to your order as shown in the country list below. If the charges differ from those quoted we will contact you before your order is processed.
  • If you need to claim under the terms of a manufacturers warranty for an item you have previously purchased from us, please call us on 0800 210 0621 during office hours and we will deal with the situation as quickly as possible.


Country / Region Delivery Charge on orders valued less than £75.00
ex VAT
Delivery Charge on orders valued greater than £75.00
ex VAT
Ireland £40.00 £35.00
UK Channel Islands £54.00 £42.00
UK Isle of Man £25.00 £20.00
UK Isle of Wight £25.00 £20.00
UK Mainland £6.95 £0.00
UK Northern Ireland £28.50 £22.50
UK Scottish Highlands £20.00 £15.00
UK Scottish Islands £22.50 £16.50

Prices subject to change without notice

* For orders placed from Norway we require the customers National Identity Number & Tax Card Number, please provide these in an email to, quoting your PTGB order reference number

Prices may be subject to change depending on volumetric size and weight of consignment, if this is the case we will endeavor to contact you prior to despatch

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