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Terms & Conditions

Powertoolsgb.co.uk is owned and operated by Rex Crystal Fixings Ltd.

Rex Crystal Fixings Ltd is registered in England and Wales under Company number 5861703 and our registered office is at Rex Crystal Fixings Ltd, Commercial Street, Wakefield, WF1 5RN. Our VAT registration number is GB 590 8910 12

The documents set out in this section govern your dealings with Rex Crystal Fixings Ltd. Please read them carefully. They do not affect your statutory rights.

This document is separated into two sections. Section 1 Covers Terms and Conditions of the purchase of Goods from us, Section 2 Covers the Terms and Conditions and the Terms of Use of our Website and Digital Services that we provide.

The Terms and Conditions detailed on our website apply to Powertoolsgb and Rex Crystal Fixings Ltd. 

SECTION 1

Terms & Conditions

Introduction In these Terms of Use, references to “we”, “us” or “our” (or words of similar import) means Rex Crystal Fixings Ltd. Powertoolsgb.co.uk is owned by Rex Crystal Fixings Ltd and the Terms and Conditions are applicable to Powertoolsgb.co.uk and Rex Crystal Fixings Ltd. The terms “you” and “your” refer to the person or organisation to whom we supply goods and services.

The term “contract” refers to your order for the sale or purchase of goods and services. These Terms and Conditions are incorporated into all Contracts unless specifically agreed in writing by us. The Terms and Conditions do not affect your statutory rights. The Laws and Courts of England shall have exclusive jurisdiction over these Terms and Conditions. By placing an order and making payment you accept these Terms and Conditions and such actions shall be conclusive evidence of acceptance.

We reserve the right to alter these Terms and Conditions without notice and shall apply to all orders placed, and Contracts entered into after the introduction of the amendments.

Pricing and Payments

Price on our website are show with both the excluding VAT and the VAT amount, VAT is applicable in all transactions unless it is an exempt purchase, it is the responsibility of the customer to prove that the VAT is exempt or that there is some other provision which applies. We reserve the right to refuse to exempt goods from the application of VAT. Whist every effort is made to ensure the accuracy of pricing and product description displayed on our website or advertising material, mistakes and errors may occur; in the event of an error or mistake your order will be suspended or cancelled, upon which we will contact you to discuss the options. If we are unable to contact you we will cancel your order. We reserve the right to change product details, specifications and prices without notice.

By placing an order via our website you authorise us and our merchant services provider to take payment for the products, you should satisfy yourself of the merchant service providers individual Terms and Conditions as well as their Privacy Policy prior to placing your order or providing any personal details or payment details, if you are not happy with the Terms and Conditions or privacy policy of the merchant service provider please do not place an order.

Deliveries, Returns and Cancellations

All products are supplied subject to availability. In the event of an ‘out of stock’ situation we will inform you of the delay. If there is a delay that exceeds 30 days we will cancel your order unless we have agreed otherwise with you.

Please click here to view our delivery information

You may cancel and order at any time prior to dispatch. You may cancel and order for any reason within 14 days after delivery, the day of your delivery being classed as day one. To cancel an order you must inform us in writing or by email. When you cancel an order goods must be returned to us within 14 days and at your own expense. The goods must be returned to us in an unused condition and in the original packaging. Where the value of the goods has been diminished due to damage (whether caused by you or through the courier, postal carrier or other method of return) we will not be able to offer a refund to you. If we decide to offer you a partial refund for goods returned to us that arrive in a damaged or used condition such refund of less than full value will be made at our discretion.

Warranty Claims

In the event of needing to claim under the manufacturers warranty, please contact us on 0800 210 0621 during office hours and we will deal with the situation. If we are closed for Christmas you should contact the warranty provider direct to make your claim. We can only assist you with products that have been purchased from us, if you purchased your item from another retailer we will not be able to assist you. Warranty claims will only be considered for items that have been used in accordance with the instructions for use, items that have not been reasonably cared for or whether the product has been used for a purpose other than that advised for by the manufacture will not be considered, neither will claims where the product visually appears to have been abused and such abuse could have lead to the fault that is being experienced.

Powertoolsgb.co.uk

Powertoolsgb.co.uk is owned by Rex Crystal Fixings Ltd, Commercial Street, Wakefield, WF1 5RN. Telephone 01924 374099 or email: sales@powertoolsgb.co.uk 

Terms and Conditions were updated April 2018.

SECTION 2

Digital Services Terms & Conditions

Introduction

In these Terms of Use, references to “we”, “us” or “our” (or words of similar import) means Rex Crystal Fixings Ltd.

In these Terms of Use, references to “you” means the person accessing and using our Digital Services (as defined below). If you use our Digital Services on behalf of a company, organisation or other entity, then (i) you includes you and that company, organisation or other entity, and (ii) you represent and warrant that you are authorised to bind the company, organisation or other entity to these Terms of Use, and that you agree to these Terms of Use on behalf of yourself and the company, organisation or other entity.

These Terms of Use set out the basis on which you may make use of our Websites and our software and web-based applications (together, our Digital Services). By accessing and using our Digital Services, you are indicating your acceptance of these Terms of Use and you agree to comply with them. If you do not agree to these Terms of Use, you may not use our Digital Services. The supply of any goods, products or services you order through our Digital Services is subject to our applicable Terms and Conditions of Sale and any other relevant terms and conditions. Please note that product pricing on our Digital Services software and web-based applications may reflect the purchase price as advertised on our Websites, which may include any promotional offer(s) already taken into account.

We will use your personal information that we collect through our Digital Services in accordance with our Privacy Policy. We reserve the right to change these Terms of Use from time to time without prior notice by changing them on our Website. The Terms of Use applicable to your use of our Digital Services will be those in force at the time you access the Digital Services.

Accessing our Digital Services

We do not guarantee that the Digital Services will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of our Digital Services and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt our Digital Services or any computer system, server, router or any other internet-connected device associated with our Digital Services. You must not misuse our Digital Services by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attack our Digital Services via a denial-of-service attack, a distributed denial-of service attack or otherwise.

You are responsible for ensuring that your computer system or device meets all relevant technical specifications necessary to use our Digital Services and is compatible with our Digital Services. You also understand that we cannot and do not guarantee or promise that any content on our Digital Services (including Material (as defined below)) will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

From time to time, we may restrict access to certain features or parts of our Digital Services, or the entirety of our Digital Services. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

 We reserve the right, in our discretion, to withdraw, suspend or modify our Digital Services or certain features or parts of our Digital Services with or without notice to you. There may also be times when our Digital Services or certain features or parts of our Digital Services become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any withdrawal, suspension, modification, unavailability, inaccessibility or discontinuance of our Digital Services or any service available on or through our Digital Services.

Using our Digital Services

You must not use our Digital Services for any activities that breach any laws, infringe any person's rights, or breach any standards, content requirements or codes published by any relevant authority. You must use our Digital Services and the information available from our Digital Services responsibly. You must not use our Digital Services or the information available from our Digital Services for or in connection with any unlawful, immoral or anti-social purpose, or in a manner which is or may be damaging to our name or reputation.

You must not use our Digital Services in any way that interferes with our systems, other users or harasses, menaces or harms anyone.

You must not use our Digital Services to make any speculative, false or fraudulent orders.

Intellectual Property Rights

Our Digital Services consist of images, illustrations, graphics, video sequences, sounds, text, photographs, tools (including calculators and planners), formats and styles of presentation, software (including HTML code) and material analogous to it, and other content (collectively, Material). All copyright, moral ownership and other intellectual property rights in our Digital Services and the Material (and derivatives of it) are either owned exclusively by or are licensed to us or one of our affiliates. Except as expressly set out in these Terms of Use, nothing in these Terms of Use shall give you any rights in respect of any intellectual property owned by us, our affiliates or our licensors. You must not assert or attempt to obtain any such rights.

You acknowledge our (and our affiliates') rights to the Material. Save as provided elsewhere in these Terms of Use, you must not use, copy, reproduce, modify, manipulate, transmit, distribute, perform, publish, display, participate in the transfer or sale of, license or create derivative works from, or in any way exploit, Material accessed through our Digital Services. Where copying or transmission is expressly permitted, you must display an appropriate author attribution or copyright notice.

You may use, and download and print extracts from, our Digital Services for your own personal use only to the extent necessary to utilise our Digital Services and the services offered through them. No right, title or interest in any downloaded Material is transferred to you. You may not make any other use of our Digital Services or Material on our Digital Services. Except as expressly set out in these Terms of Use, you are not allowed to copy (whether by printing onto paper, storing on disk or any other way), distribute (including distributing copies), tamper with or alter in any way or otherwise use any Material contained in our Digital Services.

Except as expressly set out in these Terms of Use, you are not allowed to copy or use any Material on our Digital Services for any commercial purpose.

You are not allowed to remove any copyright, trade mark or other intellectual property notices or watermark contained in the original Material or from any Material copied or printed from our Digital Services.

The rights granted to you under these Terms of Use shall terminate immediately upon your breach of any of these Terms of Use, and you must (at our option) return or destroy any copies of the Materials you have made.

Our Digital Services also contain certain of Rex Crystal Fixings Ltd’s (or an affiliated company's) trade marks (whether granted or applied for), graphics, logos and service names (collectively, Devices). The Devices are owned exclusively by us or the affiliated company and may not be copied or reproduced in any format (save as expressly provided elsewhere in these Terms of Use), or used in connection with any product or service without our prior written consent. All other trade marks not owned by us or our affiliated companies that appear on our Digital Services are the property of their respective owners, who may not be affiliated with, connected to, or sponsored by us or our affiliated companies and you must not use those trade marks without the permission of the respective owners.

User Generated Content

Certain features of our Digital Services may allow you to upload and publish materials, images, photographs, content and information to our Digital Services, create bespoke materials or designs, and/or save customised content (collectively, User Content). Where you upload, publish or otherwise store User Content through our Digital Services you are responsible for ensuring that you have any and all necessary rights, licences and permissions to use that User Content. We will not be responsible for any use of information, materials or content not provided by us. We reserve the right to remove or modify any User Content for any reason; including User Content that we believe violates these Terms.

Any User Content you upload to our Digital Services will be considered non-confidential and non-proprietary, and you grant us the right to use, copy, host, distribute and disclose to third parties the User Content. We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Digital Services constitutes a violation of their rights (including their intellectual property rights or their right to privacy).

Without limiting the preceding paragraph, the User Content provided by you may be used: (i) to provide our services and/or goods to you; (ii) to help us develop and improve our Digital Services; and (iii) for the purpose of performing business and data analysis, and you grant us the right to use, copy, host, distribute and disclose to third parties the User Content for these purposes.

The views expressed by other users on our Digital Services do not represent our views or values.

Accuracy of Information

Our Digital Services are updated regularly, and content may change without notice. We are under no obligation to keep the Material up to date, and you acknowledge that it may be out of date at any given time. Material on our Digital Services is not intended to amount to advice or authority on which reliance should be placed. We make no promise and give no assurance that any information is accurate, complete or up to date. To the extent permitted by law, we accept no liability or responsibility for any loss, damage or injury arising as a consequence of any reliance placed upon the Material, whether by a user of our Digital Services or by anyone who may be informed of their contents.

The Material should not be relied upon as advice or as the sole source of information you should and read and follow all manufacturers' and safety instructions relating to the equipment or products you are about to use or carry out.

On Screen Video Guides

Without limiting the provisions of the section entitled Accuracy of information, our Digital Services may from time to time contain film Video Guides, and other guides (collectively, Guides) that are provided for general information and background purposes only. The Guides should not be relied upon as advice or as the sole source of information on how products operate or their correct use. Before commencing any task please: assess the risks associated with what you are about to do – taking any necessary precautions; and read and follow all manufacturers' and safety instructions relating to the equipment or products.

To the extent permitted by law, Rex Crystal Fixings Limited accepts no liability for any loss, damage or injury arising as a consequence of any reliance placed upon the Guides, whether by a user of our Digital Services or by anyone who may be informed of their contents.

In relation to the Video Guides, all references are correct at the time of filming.

Links to and from our Digital Services

We may from time to time establish links to the websites of manufacturers, bloggers, demonstrators, review sites or other websites through our Digital Services. Your use of those websites is subject to the terms of use and policies available on those websites. From time to time we may also establish relationships with third parties that will enable you to access the websites of such third parties directly through our Digital Services. Where our Digital Services contain links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them. The inclusion of these hyperlinks does not imply any endorsement of the material on such sites or any association with their operators.

You may not link from another internet site to any page on or part of our Digital Services without our prior written consent and after entering into such agreement as we may require. We are not responsible for external websites that link to our Digital Services.

Liability

If you are acting as a consumer:

If you are acting as a consumer (which for these purposes means anyone who acts outside the course of a business, trade or profession) in your use of our Digital Services, to the extent not prohibited by law, we accept no liability for any:

  • Loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you started to use our Digital Services);
  • Loss which arises when we are not at fault or in breach of these Terms of Use; and
  • Business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses).

If you are acting as a consumer, you may have certain legal rights regarding claims in respect of losses caused by our negligence or failure to carry out our obligations. Nothing in these Terms of Use is intended to limit your legal rights as a consumer. For further information about your legal rights you can contact your local authority Trading Standards Department or Citizens Advice Bureau.

If you are acting as a business user:

If you are acting in the course of a business, trade or profession) in your use of our Digital Services (a business user), we accept no liability (whether arising in tort (including negligence), contract, for breach of statutory duty or otherwise) and offer no promises or assurances in relation to our Digital Services or their content (including the Material), to the fullest extent such liability, promises and assurances can be excluded by law, and to the fullest extent permitted by law, all promises, assurances and other terms implied by law are excluded. For the avoidance of doubt, we shall have no liability to compensate you in relation to your use of our Digital Services or their content (whether arising in tort (including negligence), contract, for breach of statutory duty or otherwise), except for any refund we make under any other agreement between us or otherwise at our discretion. If you are acting as a business user in your use of our Digital Services, without prejudice to the preceding paragraph, we accept no liability (whether arising in tort (including negligence), contract, for breach of statutory duty or otherwise) for any of the following losses:

  • Loss of data, loss of revenue, sales, income or profits, loss of business, loss of opportunity, loss of use or production, business interruption, loss of contracts, goodwill or reputation (in each case whether direct or indirect); or
  • Any indirect or consequential loss.

If you are acting as a business user in your use of our Digital Services, you will indemnify us from and against all actions, claims, suits, demands, liabilities, losses, costs and expenses arising out of, or in any way connected with, use of our Digital Services by you or any other person using your login information.

Contacting Us

To contact us (including to discuss any complaint), please see our Contact Us section on our Website. Any formal legal notices should be sent to us at the postal address Rex Crystal Fixings Ltd. Commercial Street, Wakefield WF1 5RN.

Other Important Terms

Failure by us to enforce a right does not result in waiver of such right.

Each of the provisions of these Terms of Use operates separately. If any provision (or part of any provision) (including any terms in which we exclude or limit our liability to you) is found to be invalid, illegal or unenforceable: (i) that provision (or part-provision) will, to the extent required, be excluded from forming part of these Terms of Use; and (ii) the remaining provisions will be unaffected and will remain in full force and effect.

You may not assign or transfer your rights or obligations under these Terms of Use.

Except as expressly stated, a person who is not a party to these Terms of Use shall not have any rights under or in connection with these Terms of Use by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Subject to the following paragraph, you and we agree that these Terms of Use are governed by the law of England and Wales and that any dispute between you and us arising out of or in connection with these Terms of Use (including non-contractual disputes or claims) will only be dealt with by the courts of England and Wales.

Regardless of the above paragraph, you and we agree that if:

you are a consumer (as defined in the Liability section) regardless of your place of residence, the laws of England will apply to these Terms of Use and any dispute between you and us arising out of or in connection with these Terms of Use (including non-contractual disputes or claims) will be dealt with by the Courts of England, the Laws and Courts of England having exclusive jurisdiction to Govern these Terms of Use.

These Terms of Use were last updated on 23 April 2018.

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